We develop a full understanding of the needs of our customers. Work in close co-operation with clients, customers, suppliers and sub-contractors to provide the right quality work and service. Actively seek customer feedback and to use this as a format for continuous assessment and improvement. Develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies (see below).
Achievement of these policy aims involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all..
Solopress is fully committed to delivering the objectives of this quality policy statement within all its activities and work undertaken by the Company.
Solopress has implemented a management structure that is based on the quality and commitment of its professional and experienced management team.
Our Managing Directors have a specific responsibility for ensuring that the management structure reflects the quality standard, so that compliance with this Quality Policy is maintained and improved.
In order for Solopress.com to achieve the above objectives, every employee understands customer and client needs and is responsible and accountable for the quality of their work.
Our Top Management define this Quality, Environmental Policy, which is realised through the statements and procedures reference throughout our policy manual.
The policy ensures that the documentation is appropriate to the nature, scale and environmental impacts of its activities, products and services, and also includes a staff understanding of meeting both the requirements of ISO 14001 and ISO 9001.
It is our policy to manage our business in the most environmentally responsible manner, complying with the relevant environmental legislation and regulations: and aiming to provide our customers with an on time and fault free reliable service.
We are committed to continuous improvement and the prevention of pollution, as a registered waste carrier we ensure all waste is disposed of adequately, recycling and exceeding our customer’s expectations wherever possible.
The management system provides a framework for the setting and reviewing of objectives and targets, to help support our continuous improvement and ensure our system is developed.
This policy is documented, implemented and maintained and communicated to all employees and sub-contractors through regular training of our responsibilities. It shall be displayed in a prominent position within the organisation and, in an area that is accessible by the public and reviewed regularly to ensure its continued suitability.
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