{"id":71425,"date":"2021-09-06T14:32:50","date_gmt":"2021-09-06T13:32:50","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=71425"},"modified":"2021-09-06T15:35:59","modified_gmt":"2021-09-06T14:35:59","slug":"mod-solopress-chatbotten-sally","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/da\/solopress-news\/meet-sally-the-solopress-chatbot\/","title":{"rendered":"M\u00f8d Sally, Solopress' chatbot"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span data-contrast=\"auto\">Vi vil gerne benytte lejligheden til at pr\u00e6sentere dig for det nyeste medlem af Solopress-teamet: Chatbotten Sally. Sally er kommet online for at give dig support, n\u00e5r du har brug for at kontakte os om dine ordrer.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">N\u00e5r du har en foresp\u00f8rgsel om din opgave, st\u00e5r Sally klar 24 timer i d\u00f8gnet til at give dig et tilbud, spore din ordre, \u00e6ndre din adresse, \u00e6ndre leveringsdatoer, opgradere dine kurermuligheder og meget mere.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Sig 'Hej!' til Sally<\/span><\/h2>\n<p><span data-contrast=\"auto\">For at starte en tekstchat med Sally skal du blot klikke p\u00e5 Live Chat-ikonet nederst til h\u00f8jre p\u00e5 siden p\u00e5 Solopress.com.<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71603 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\" alt=\"\" width=\"263\" height=\"263\" \/><\/a>Selv om Sally er entusiastisk, kender hun sine gr\u00e6nser. S\u00e5 snart hun er klar over, at din henvendelse har brug for et menneskeligt pr\u00e6g, stiller hun dig direkte igennem til en rigtig person. Hvis det er inden for kontortid, er du kun et klik eller to fra at tale med en af vores levende teammedlemmer.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">I mods\u00e6tning til vores menneskelige kolleger er Sally i stand til at tale med mange af jer p\u00e5 \u00e9n gang, hvilket reducerer k\u00f8erne og fremskynder svartiderne.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Selv uden for kontorets \u00e5bningstid er Sally her altid for at hilse p\u00e5 dig, tjekke dine ordrer og rette op p\u00e5 dine opgaver.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Hvordan kan Sally hj\u00e6lpe dig?<\/span><\/h2>\n<p>Sally er godt rustet til at besvare mange af vores hyppigst forekommende henvendelser via live chat-funktionen.<\/p>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71600 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\" alt=\"\" width=\"388\" height=\"388\" \/><\/a>I \u00f8jeblikket er hun i stand til at hj\u00e6lpe dig:<\/p>\n<ul>\n<li>Tjek eller s\u00e6t dit job p\u00e5 pause<\/li>\n<\/ul>\n<ul>\n<li><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">Stil og administrer dine leverancer\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li>\u00c6ndre leveringstider og adresser<\/li>\n<\/ul>\n<ul>\n<li>F\u00e5 adgang til dine fakturaer n\u00e5r som helst<\/li>\n<\/ul>\n<ul>\n<li>F\u00e5 tilbud p\u00e5 vores mest popul\u00e6re produkter<\/li>\n<\/ul>\n<ul>\n<li>Hold dig orienteret om, hvordan det g\u00e5r med dine ordrer 24\/7<\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Vi vil holde \u00f8je med, hvordan Sally klarer sig, og vi h\u00e5ber at kunne give hende flere opgaver i fremtiden.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Toppen af botterne<\/span><\/h2>\n<p><span data-contrast=\"auto\">For kunderne betyder det, at vi kan komme i kontakt med dig og finde frem til dine \u00f8nsker med det samme. Det hj\u00e6lper os med at sikre, at du altid bliver guidet direkte til den hurtigste l\u00f8sning. Det kan v\u00e6re noget, som Sally selv kan l\u00f8se sammen med dig. Alternativt kan hun beslutte, at det er bedre for dig at tale med en kundeservicer\u00e5dgiver eller et medlem af vores dedikerede designe-team.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71602 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\" alt=\"\" width=\"262\" height=\"262\" \/><\/a>Vi ved, at ikke alle elsker en bot, og vi forst\u00e5r, at mange mennesker m\u00e5ske har haft frustrerende oplevelser tidligere. Vi har arbejdet h\u00e5rdt for at sikre, at Sally er en ligetil assistent, som det altid er en forn\u00f8jelse at have med at g\u00f8re.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Det er vigtigt at understrege, at Sally ikke er en AI. Hun er her ikke for at l\u00e6re dine vaner eller g\u00e6tte dine \u00f8nsker. Hun vil i hvert fald aldrig udgive sig for at v\u00e6re en rigtig person. Hvis det er et menneske, du foretr\u00e6kker, vil vores betroede team altid v\u00e6re klar til at give dig et 100% organisk \u00f8re.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Vores ven elektrisk<\/span><\/h2>\n<p><span data-contrast=\"auto\">N\u00e5r det er sagt, synes vi, at det er p\u00e5 tide at omfavne vores robotvenner, og vi er s\u00e6rligt stolte og glade for Sally, Solopress Chatbot.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Vi vil meget gerne have din feedback p\u00e5, hvordan det g\u00e5r med hende, s\u00e5 hvis du har kommentarer til dine oplevelser med Sally, s\u00e5 giv os besked p\u00e5\u00a0<\/span><a href=\"mailto:customerservices@solopress.com\"><span data-contrast=\"none\">customerservices@solopress.com<\/span><\/a><span data-contrast=\"auto\">. Vi vil s\u00f8rge for at tage dem op ved hendes n\u00e6ste kollegasamtale!<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019d like to take this\u00a0opportunity to introduce to you the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need to contact us\u00a0about\u00a0your orders.\u00a0 Whenever you have an enquiry about your job, Sally will be ready and waiting 24 hours a day to give you a quote, track your [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":71601,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[551],"tags":[],"class_list":{"0":"post-71425","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-solopress-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet Sally, the Solopress Chatbot | Solopress UK<\/title>\n<meta name=\"description\" content=\"Meet the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need it, 24 hours a day.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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