{"id":71425,"date":"2021-09-06T14:32:50","date_gmt":"2021-09-06T13:32:50","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=71425"},"modified":"2021-09-06T15:35:59","modified_gmt":"2021-09-06T14:35:59","slug":"triff-sie-den-solopress-chatbot","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/de\/solopress-news\/meet-sally-the-solopress-chatbot\/","title":{"rendered":"Treffen Sie Sally, den Chatbot von Solopress"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span data-contrast=\"auto\">Wir m\u00f6chten diese Gelegenheit nutzen, um Ihnen das neueste Mitglied des Solopress-Teams vorzustellen: Sally der Chatbot. Sally wurde online gestellt, um Sie zu unterst\u00fctzen, wenn Sie uns wegen Ihrer Bestellungen kontaktieren m\u00fcssen.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Wann immer Sie eine Anfrage zu Ihrem Auftrag haben, steht Sally 24 Stunden am Tag bereit, um Ihnen ein Angebot zu unterbreiten, Ihren Auftrag zu verfolgen, Ihre Adresse zu \u00e4ndern, Liefertermine zu \u00e4ndern, Ihre Kurieroptionen zu erweitern und vieles mehr.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Sag \"Hallo!\" zu Sally<\/span><\/h2>\n<p><span data-contrast=\"auto\">Um einen Text-Chat mit Sally zu starten, m\u00fcssen Sie nur auf das Live-Chat-Symbol unten rechts auf der Seite von Solopress.com klicken.<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71603 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\" alt=\"\" width=\"263\" height=\"263\" \/><\/a>So enthusiastisch Sally auch ist, sie kennt ihre Grenzen. Sobald sie merkt, dass Ihre Anfrage eine menschliche Note braucht, stellt sie Sie direkt zu einem echten Menschen durch. Wenn es sich um eine Anfrage innerhalb der B\u00fcrozeiten handelt, sind Sie immer nur ein oder zwei Klicks davon entfernt, mit einem unserer lebenden, atmenden Teammitglieder zu sprechen.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Im Gegensatz zu unseren menschlichen Kollegen ist Sally in der Lage, mit vielen von Ihnen gleichzeitig zu sprechen, was die Warteschlangen verk\u00fcrzt und die Reaktionszeiten beschleunigt.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Auch au\u00dferhalb der B\u00fcrozeiten ist Sally immer f\u00fcr Sie da, um Sie zu begr\u00fc\u00dfen, Ihre Bestellungen zu \u00fcberpr\u00fcfen und Ihre Auftr\u00e4ge zu bearbeiten.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Wie kann Sally Ihnen helfen?<\/span><\/h2>\n<p>Sally ist gut ger\u00fcstet, um viele unserer h\u00e4ufigsten Anfragen \u00fcber die Live-Chat-Funktion zu beantworten.<\/p>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71600 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\" alt=\"\" width=\"388\" height=\"388\" \/><\/a>Derzeit kann sie Ihnen helfen:<\/p>\n<ul>\n<li>\u00dcberpr\u00fcfen Sie den Fortschritt Ihres Auftrags oder halten Sie ihn an.<\/li>\n<\/ul>\n<ul>\n<li><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">Rack und Verwaltung Ihrer Lieferungen\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li>Lieferzeiten und Adressen \u00e4ndern<\/li>\n<\/ul>\n<ul>\n<li>Jederzeit Zugriff auf Ihre Rechnungen<\/li>\n<\/ul>\n<ul>\n<li>Holen Sie sich Angebote f\u00fcr unsere beliebtesten Produkte<\/li>\n<\/ul>\n<ul>\n<li>Bleiben Sie 24\/7 \u00fcber den Fortschritt Ihrer Auftr\u00e4ge informiert<\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Wir werden beobachten, wie sich Sally entwickelt, und hoffen, ihr in Zukunft mehr Aufgaben \u00fcbertragen zu k\u00f6nnen.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Spitze der Bots<\/span><\/h2>\n<p><span data-contrast=\"auto\">F\u00fcr die Kunden bedeutet das, dass wir mit Ihnen in Kontakt treten und Ihre W\u00fcnsche sofort ermitteln k\u00f6nnen. So k\u00f6nnen wir sicherstellen, dass Sie immer direkt zur schnellsten L\u00f6sung gef\u00fchrt werden. Das kann etwas sein, das Sally selbst mit Ihnen kl\u00e4ren kann. Es kann aber auch sein, dass sie feststellt, dass Sie besser mit einem Kundenberater oder einem Mitglied unseres Designteams sprechen sollten.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71602 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\" alt=\"\" width=\"262\" height=\"262\" \/><\/a>Wir wissen, dass nicht jeder einen Bot liebt, und wir verstehen, dass viele Menschen in der Vergangenheit frustrierende Erfahrungen gemacht haben. Wir haben hart gearbeitet, um sicherzustellen, dass Sally eine unkomplizierte Assistentin ist, mit der es immer eine Freude ist, zu arbeiten.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Es ist wichtig zu betonen, dass Sally keine KI ist. Sie ist nicht hier, um Ihre Gewohnheiten zu lernen oder Ihre W\u00fcnsche zu hinterfragen. Sie wird ganz sicher nie so tun, als w\u00e4re sie ein echter Mensch. Wenn Sie einen Menschen bevorzugen, steht Ihnen unser vertrauensw\u00fcrdiges Team jederzeit zur Verf\u00fcgung, um Ihnen ein 100% organisches Ohr zu leihen.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Unser Freund elektrisch<\/span><\/h2>\n<p><span data-contrast=\"auto\">Wir sind jedoch der Meinung, dass es an der Zeit ist, unsere Roboterfreunde zu begr\u00fc\u00dfen, und wir sind besonders stolz auf Sally, den Chatbot von Solopress, und m\u00f6gen ihn sehr.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Wir w\u00fcrden uns freuen, von Ihnen zu erfahren, wie es ihr geht. Wenn Sie also etwas \u00fcber Ihre Erfahrungen mit Sally zu berichten haben, lassen Sie es uns wissen unter\u00a0<\/span><a href=\"mailto:customerservices@solopress.com\"><span data-contrast=\"none\">customerservices@solopress.com<\/span><\/a><span data-contrast=\"auto\">. Wir werden sie auf jeden Fall bei der n\u00e4chsten Kollegenbeurteilung zur Sprache bringen!<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019d like to take this\u00a0opportunity to introduce to you the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need to contact us\u00a0about\u00a0your orders.\u00a0 Whenever you have an enquiry about your job, Sally will be ready and waiting 24 hours a day to give you a quote, track your [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":71601,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[551],"tags":[],"class_list":{"0":"post-71425","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-solopress-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet Sally, the Solopress Chatbot | Solopress UK<\/title>\n<meta name=\"description\" content=\"Meet the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need it, 24 hours a day.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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