{"id":71425,"date":"2021-09-06T14:32:50","date_gmt":"2021-09-06T13:32:50","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=71425"},"modified":"2021-09-06T15:35:59","modified_gmt":"2021-09-06T14:35:59","slug":"conozca-sally-la-solopress-chatbot","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/es\/solopress-news\/meet-sally-the-solopress-chatbot\/","title":{"rendered":"Conoce a Sally, el chatbot de Solopress"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span data-contrast=\"auto\">Nos gustar\u00eda aprovechar esta oportunidad para presentarle al nuevo miembro del equipo de Solopress: Sally el Chatbot. Sally se ha puesto en l\u00ednea para darle apoyo cuando necesite ponerse en contacto con nosotros acerca de sus pedidos.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Siempre que tenga una consulta sobre su trabajo, Sally estar\u00e1 lista y esperando las 24 horas del d\u00eda para darle un presupuesto, hacer un seguimiento de su pedido, modificar su direcci\u00f3n, cambiar las fechas de entrega, actualizar sus opciones de mensajer\u00eda y mucho m\u00e1s.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Saluda a Sally<\/span><\/h2>\n<p><span data-contrast=\"auto\">Para iniciar un chat de texto con Sally, todo lo que tiene que hacer es hacer clic en el icono de chat en vivo en la parte inferior derecha de la p\u00e1gina en Solopress.com.<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71603 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\" alt=\"\" width=\"263\" height=\"263\" \/><\/a>Tan entusiasta como es Sally, conoce sus l\u00edmites. En cuanto se da cuenta de que su consulta necesita un toque humano, le pone directamente en contacto con una persona real. Si est\u00e1 dentro del horario de oficina, s\u00f3lo tendr\u00e1 que hacer uno o dos clics para hablar con uno de los miembros de nuestro equipo.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A diferencia de nuestros colegas humanos, Sally puede hablar con muchos de ustedes a la vez, lo que reduce las colas y acelera los tiempos de respuesta.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Incluso fuera del horario de oficina, Sally siempre est\u00e1 aqu\u00ed esperando para saludarte, comprobar tus pedidos y corregir tus trabajos.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">\u00bfC\u00f3mo puede ayudarte Sally?<\/span><\/h2>\n<p>Sally est\u00e1 bien equipada para responder a muchas de nuestras consultas m\u00e1s frecuentes a trav\u00e9s de la funci\u00f3n de chat en directo.<\/p>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71600 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\" alt=\"\" width=\"388\" height=\"388\" \/><\/a>Actualmente, es capaz de ayudarte:<\/p>\n<ul>\n<li>Compruebe, o pause, el progreso de su trabajo<\/li>\n<\/ul>\n<ul>\n<li><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">acumule y gestione sus entregas\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li>Modificar los plazos de entrega y las direcciones<\/li>\n<\/ul>\n<ul>\n<li>Acceda a sus facturas en cualquier momento<\/li>\n<\/ul>\n<ul>\n<li>Obtenga presupuestos de nuestros productos m\u00e1s populares<\/li>\n<\/ul>\n<ul>\n<li>Mant\u00e9ngase informado sobre el progreso de sus pedidos 24 horas al d\u00eda, 7 d\u00edas a la semana<\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Estaremos atentos a la evoluci\u00f3n de Sally y esperamos asignarle m\u00e1s tareas en el futuro.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">La cima de los robots<\/span><\/h2>\n<p><span data-contrast=\"auto\">Para los clientes, significa que podemos ponernos en contacto con usted y determinar sus deseos al instante. Eso nos ayuda a asegurarnos de que siempre se le orienta directamente hacia la soluci\u00f3n m\u00e1s r\u00e1pida. Puede ser algo que Sally pueda resolver con usted. O bien puede decidir que es mejor que hables con un asesor de atenci\u00f3n al cliente o con un miembro de nuestro equipo de dise\u00f1o.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71602 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\" alt=\"\" width=\"262\" height=\"262\" \/><\/a>Sabemos que no a todo el mundo le gustan los bots, y comprendemos que muchas personas hayan tenido experiencias frustrantes en el pasado. Hemos trabajado duro para asegurarnos de que Sally es una asistente sencilla con la que siempre es un placer tratar.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Es importante subrayar que Sally no es una IA. No est\u00e1 aqu\u00ed para aprender tus h\u00e1bitos o adivinar tus deseos. Y nunca se har\u00e1 pasar por una persona real. Si lo que prefieres es un humano, nuestro equipo de confianza estar\u00e1 siempre a tu disposici\u00f3n para prestarte un o\u00eddo 100% org\u00e1nico.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Nuestro amigo el\u00e9ctrico<\/span><\/h2>\n<p><span data-contrast=\"auto\">Dicho esto, creemos que es hora de abrazar a nuestros amigos robots, y estamos especialmente orgullosos y encari\u00f1ados con Sally, el chatbot de Solopress.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nos encantar\u00eda conocer tu opini\u00f3n sobre c\u00f3mo le va, as\u00ed que si tienes alg\u00fan comentario sobre tus experiencias con Sally, h\u00e1znoslo saber en\u00a0<\/span><a href=\"mailto:customerservices@solopress.com\"><span data-contrast=\"none\">customerservices@solopress.com<\/span><\/a><span data-contrast=\"auto\">. Se los mencionaremos en la pr\u00f3xima evaluaci\u00f3n de su colega.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019d like to take this\u00a0opportunity to introduce to you the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need to contact us\u00a0about\u00a0your orders.\u00a0 Whenever you have an enquiry about your job, Sally will be ready and waiting 24 hours a day to give you a quote, track your [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":71601,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[551],"tags":[],"class_list":{"0":"post-71425","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-solopress-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet Sally, the Solopress Chatbot | Solopress UK<\/title>\n<meta name=\"description\" content=\"Meet the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need it, 24 hours a day.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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