{"id":75625,"date":"2025-07-23T11:07:40","date_gmt":"2025-07-23T10:07:40","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=75625"},"modified":"2025-07-23T11:08:05","modified_gmt":"2025-07-23T10:08:05","slug":"conozca-al-equipo-de-atencion-al-cliente-de-solopress","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/es\/solopress-news\/meet-the-solopress-customer-engagement-team\/","title":{"rendered":"Conozca al equipo de atenci\u00f3n al cliente de Solopress"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p>\u00bfAlguna vez se ha preguntado qui\u00e9n est\u00e1 al otro lado de la l\u00ednea cuando llama a Solopress? No es s\u00f3lo un centro de llamadas. Es un equipo bien estructurado de especialistas en atenci\u00f3n al cliente que trabajan entre bastidores para garantizar que su pedido se desarrolle sin problemas, desde el momento en que lo realiza hasta que llega a su puerta.<\/p>\n<p>En Solopress, sabemos que una buena impresi\u00f3n requiere algo m\u00e1s que m\u00e1quinas. Se necesitan personas. Por eso hemos creado un sistema de asistencia dise\u00f1ado en funci\u00f3n de sus necesidades, no de guiones.<\/p>\n<h2><strong>Asistencia personalizada de un equipo dedicado a la atenci\u00f3n al cliente<\/strong><\/h2>\n<p>Nuestro equipo de atenci\u00f3n al cliente no est\u00e1 formado por generalistas que responden a todas las preguntas. En su lugar, hemos creado una estructura de asistencia que refleja las necesidades reales de nuestros clientes, tanto si se trata de subir un folleto \u00fanico como de hacer un pedido masivo cada semana.<\/p>\n<p>En el centro de todo ello est\u00e1 nuestra <strong>triaje<\/strong> enfoque. Cuando se pone en contacto con nosotros, determinamos qu\u00e9 tipo de ayuda necesita. Luego nos aseguramos de ponerle en contacto con alguien que tenga los conocimientos adecuados para ayudarle. Es una forma r\u00e1pida y eficaz de asegurarnos de que no pase de un departamento a otro ni tenga que esperar respuestas.<\/p>\n<h2><strong>Obtener la ayuda adecuada a la primera<\/strong><\/h2>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-75633\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur.jpg\" alt=\"Departamento de Atenci\u00f3n al Cliente\" width=\"900\" height=\"675\" srcset=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur.jpg 900w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-300x225.jpg 300w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-768x576.jpg 768w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-16x12.jpg 16w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-560x420.jpg 560w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-80x60.jpg 80w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-696x522.jpg 696w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Ria_office_blur-265x198.jpg 265w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>As\u00ed es como funciona nuestra estructura de captaci\u00f3n de clientes:<\/p>\n<ul>\n<li><strong>Triaje<\/strong> - Nuestro equipo de primera l\u00ednea revisa las consultas entrantes e identifica r\u00e1pidamente la mejor v\u00eda de resoluci\u00f3n. Est\u00e1n aqu\u00ed para ayudarle a llegar directamente a la persona adecuada.<\/li>\n<li><strong>Tramitaci\u00f3n y revisi\u00f3n de pedidos<\/strong> - Este equipo se encarga de la parte t\u00e9cnica y se asegura de que el material gr\u00e1fico se prepare correctamente y est\u00e9 listo para imprimir.<\/li>\n<li><strong>Gestores de cuentas<\/strong> - Si es un cliente comercial, un revendedor o realiza pedidos regulares, tendr\u00e1 un punto de contacto exclusivo que entender\u00e1 sus preferencias y prioridades.<\/li>\n<li><strong>Equipo Solopro<\/strong> - Para los clientes de gran volumen, el equipo de Solopro ofrece un servicio personalizado con precios a medida, asesoramiento sobre productos y asistencia.<\/li>\n<\/ul>\n<p>Tambi\u00e9n ofrecemos asistencia por tel\u00e9fono, correo electr\u00f3nico y chat en directo, lo que m\u00e1s le convenga.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Morgan-blog2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-75627 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Morgan-blog2.png\" alt=\"\" width=\"269\" height=\"277\" srcset=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Morgan-blog2.png 543w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Morgan-blog2-291x300.png 291w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Morgan-blog2-12x12.png 12w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Morgan-blog2-408x420.png 408w\" sizes=\"auto, (max-width: 269px) 100vw, 269px\" \/><\/a><\/p>\n<h3><\/h3>\n<p style=\"text-align: left;\"><em>\"Nunca se sabe a qu\u00e9 se enfrenta alguien al otro lado. Un poco de empat\u00eda y respuestas claras pueden ayudar mucho a que el cliente obtenga lo que necesita, cuando lo necesita.\"<\/em><br \/>\n- <strong>Morgan Wenn<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2><strong>Donde la impresi\u00f3n se encuentra con las personas<\/strong><\/h2>\n<p>Hemos invertido en herramientas como Live Chat para ayudar con consultas sencillas y acelerar las cosas. Actualmente tenemos en marcha nuestra tercera generaci\u00f3n de bots de chat y no deja de mejorar. Sin embargo, tambi\u00e9n hemos tomado la decisi\u00f3n consciente de mantener una fuerte presencia humana.<\/p>\n<p>La automatizaci\u00f3n tiene su lugar, pero no hay sustituto para la experiencia, la empat\u00eda y el criterio. Esto es especialmente cierto cuando el tiempo apremia o el trabajo es complejo. Por eso seguimos formando y ampliando nuestro equipo de atenci\u00f3n al cliente a medida que Solopress crece. Muchos de nuestros compa\u00f1eros tienen experiencia en impresi\u00f3n o dise\u00f1o, por lo que entienden lo que importa y por qu\u00e9.<\/p>\n<h2><strong>Por qu\u00e9 m\u00e1s de 31.000 clientes nos han dado 5 estrellas<\/strong><\/h2>\n<p>Estamos orgullosos de tener una calificaci\u00f3n de <strong>Excelente<\/strong> en <a href=\"https:\/\/uk.trustpilot.com\/review\/www.solopress.com\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a>con miles de opiniones verificadas de clientes satisfechos.<\/p>\n<hr \/>\n<p><em><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-75631 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01.jpg\" alt=\"\" width=\"247\" height=\"185\" srcset=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01.jpg 900w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-300x225.jpg 300w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-768x576.jpg 768w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-16x12.jpg 16w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-560x420.jpg 560w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-80x60.jpg 80w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-696x522.jpg 696w, https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/BLOG-TILES-trustpilot-01-265x198.jpg 265w\" sizes=\"auto, (max-width: 247px) 100vw, 247px\" \/><\/a><\/em><\/p>\n<p><em>\"He utilizado Solopress para imprimir folletos, carteles y libros, y siempre me han proporcionado un servicio excelente y un gran producto final. En un proyecto reciente, Debbie fue m\u00e1s all\u00e1 para ayudarme a resolver un problema con el material gr\u00e1fico que hab\u00eda suministrado. Muy recomendable\". <\/em>- <strong>Noah via Trustpilot<br \/>\n<\/strong><\/p>\n<hr \/>\n<h2><strong>Aqu\u00ed cuando nos necesite<\/strong><\/h2>\n<p>Si necesita una respuesta r\u00e1pida, ayuda t\u00e9cnica o asesoramiento sobre su pr\u00f3xima tirada, el Equipo de Atenci\u00f3n al Cliente est\u00e1 aqu\u00ed para ayudarle. Siempre puede <a href=\"https:\/\/www.solopress.com\/blog\/es\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contacto<\/a> por tel\u00e9fono, correo electr\u00f3nico o <a class=\"freshChatButton\">Lanzamiento<\/a> Chat en directo para asegurarnos de que recibe la asistencia que necesita, cuando la necesita.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Ever wondered who\u2019s on the other end of the line when you call Solopress? It\u2019s not just a call centre. It\u2019s a well-structured team of customer engagement specialists working behind the scenes to make sure your order goes smoothly, from the moment you place it to the moment it arrives at your door. At Solopress, [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":75628,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[551],"tags":[],"class_list":{"0":"post-75625","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-solopress-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet the Solopress Customer Engagement Team - Solopress UK<\/title>\n<meta name=\"description\" content=\"Get to know the Customer Engagement team behind Solopress. From triage to account management, discover how we keep your jobs running smoothly\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solopress.com\/blog\/es\/noticias-de-solopress\/conozca-al-equipo-de-atencion-al-cliente-de-solopress\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet the Solopress Customer Engagement Team - Solopress UK\" \/>\n<meta property=\"og:description\" content=\"Get to know the Customer Engagement team behind Solopress. From triage to account management, discover how we keep your jobs running smoothly\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.solopress.com\/blog\/es\/noticias-de-solopress\/conozca-al-equipo-de-atencion-al-cliente-de-solopress\/\" \/>\n<meta property=\"og:site_name\" content=\"The Latest Print and Design News | Solopress\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Solopress\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-23T10:07:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-23T10:08:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png\" \/>\n\t<meta property=\"og:image:width\" content=\"370\" \/>\n\t<meta property=\"og:image:height\" content=\"278\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Danny Powell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@solopress\" \/>\n<meta name=\"twitter:site\" content=\"@solopress\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Danny Powell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/\"},\"author\":{\"name\":\"Danny Powell\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#\\\/schema\\\/person\\\/0937555a256c22f94400f4b7e2329c09\"},\"headline\":\"Meet the Solopress Customer Engagement Team\",\"datePublished\":\"2025-07-23T10:07:40+00:00\",\"dateModified\":\"2025-07-23T10:08:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/\"},\"wordCount\":607,\"publisher\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Customer-Engagement-Blog-Header.png\",\"articleSection\":[\"Solopress News\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/\",\"url\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/\",\"name\":\"Meet the Solopress Customer Engagement Team - Solopress UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Customer-Engagement-Blog-Header.png\",\"datePublished\":\"2025-07-23T10:07:40+00:00\",\"dateModified\":\"2025-07-23T10:08:05+00:00\",\"description\":\"Get to know the Customer Engagement team behind Solopress. From triage to account management, discover how we keep your jobs running smoothly\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Customer-Engagement-Blog-Header.png\",\"contentUrl\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Customer-Engagement-Blog-Header.png\",\"width\":370,\"height\":278,\"caption\":\"Customer Engagement Blog Header\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/solopress-news\\\/meet-the-solopress-customer-engagement-team\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Blog\",\"item\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Meet the Solopress Customer Engagement Team\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/\",\"name\":\"The Latest Print and Design News | Solopress\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#organization\",\"name\":\"Solopress\",\"url\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/06\\\/solopress-logo-no-tagline@2x.png\",\"contentUrl\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/06\\\/solopress-logo-no-tagline@2x.png\",\"width\":428,\"height\":88,\"caption\":\"Solopress\"},\"image\":{\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Solopress\",\"https:\\\/\\\/x.com\\\/solopress\",\"https:\\\/\\\/instagram.com\\\/solopress\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/solopress\",\"https:\\\/\\\/uk.pinterest.com\\\/solopress\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/solopress\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/#\\\/schema\\\/person\\\/0937555a256c22f94400f4b7e2329c09\",\"name\":\"Danny Powell\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/61a91dfef0f2540955232e281a9d8dd099c01492bda6e2638fa05db47a9665eb?s=96&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/61a91dfef0f2540955232e281a9d8dd099c01492bda6e2638fa05db47a9665eb?s=96&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/61a91dfef0f2540955232e281a9d8dd099c01492bda6e2638fa05db47a9665eb?s=96&r=g\",\"caption\":\"Danny Powell\"},\"description\":\"With over two decades in marketing, Danny Powell is a Senior Copywriter at Solopress, one of the UK\u2019s leading online printers. Having worked on the print buying, agency and sales sides of the industry, he brings a well-rounded perspective to his writing on print, design and sustainability.\",\"url\":\"https:\\\/\\\/www.solopress.com\\\/blog\\\/es\\\/author\\\/danny-powell\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conozca al equipo de atenci\u00f3n al cliente de Solopress - Solopress Espa\u00f1a","description":"Conozca al equipo de Atenci\u00f3n al cliente de Solopress. Desde el triaje hasta la gesti\u00f3n de cuentas, descubra c\u00f3mo hacemos que sus trabajos funcionen sin problemas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.solopress.com\/blog\/es\/noticias-de-solopress\/conozca-al-equipo-de-atencion-al-cliente-de-solopress\/","og_locale":"es_ES","og_type":"article","og_title":"Meet the Solopress Customer Engagement Team - Solopress UK","og_description":"Get to know the Customer Engagement team behind Solopress. From triage to account management, discover how we keep your jobs running smoothly","og_url":"https:\/\/www.solopress.com\/blog\/es\/noticias-de-solopress\/conozca-al-equipo-de-atencion-al-cliente-de-solopress\/","og_site_name":"The Latest Print and Design News | Solopress","article_publisher":"https:\/\/www.facebook.com\/Solopress","article_published_time":"2025-07-23T10:07:40+00:00","article_modified_time":"2025-07-23T10:08:05+00:00","og_image":[{"width":370,"height":278,"url":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png","type":"image\/png"}],"author":"Danny Powell","twitter_card":"summary_large_image","twitter_creator":"@solopress","twitter_site":"@solopress","twitter_misc":{"Escrito por":"Danny Powell","Tiempo de lectura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#article","isPartOf":{"@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/"},"author":{"name":"Danny Powell","@id":"https:\/\/www.solopress.com\/blog\/#\/schema\/person\/0937555a256c22f94400f4b7e2329c09"},"headline":"Meet the Solopress Customer Engagement Team","datePublished":"2025-07-23T10:07:40+00:00","dateModified":"2025-07-23T10:08:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/"},"wordCount":607,"publisher":{"@id":"https:\/\/www.solopress.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#primaryimage"},"thumbnailUrl":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png","articleSection":["Solopress News"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/","url":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/","name":"Conozca al equipo de atenci\u00f3n al cliente de Solopress - Solopress Espa\u00f1a","isPartOf":{"@id":"https:\/\/www.solopress.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#primaryimage"},"image":{"@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#primaryimage"},"thumbnailUrl":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png","datePublished":"2025-07-23T10:07:40+00:00","dateModified":"2025-07-23T10:08:05+00:00","description":"Conozca al equipo de Atenci\u00f3n al cliente de Solopress. Desde el triaje hasta la gesti\u00f3n de cuentas, descubra c\u00f3mo hacemos que sus trabajos funcionen sin problemas.","breadcrumb":{"@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#primaryimage","url":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png","contentUrl":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png","width":370,"height":278,"caption":"Customer Engagement Blog Header"},{"@type":"BreadcrumbList","@id":"https:\/\/www.solopress.com\/blog\/solopress-news\/meet-the-solopress-customer-engagement-team\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/www.solopress.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Meet the Solopress Customer Engagement Team"}]},{"@type":"WebSite","@id":"https:\/\/www.solopress.com\/blog\/#website","url":"https:\/\/www.solopress.com\/blog\/","name":"\u00daltimas noticias sobre impresi\u00f3n y dise\u00f1o | Solopress","description":"","publisher":{"@id":"https:\/\/www.solopress.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.solopress.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.solopress.com\/blog\/#organization","name":"Solopress","url":"https:\/\/www.solopress.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.solopress.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2017\/06\/solopress-logo-no-tagline@2x.png","contentUrl":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2017\/06\/solopress-logo-no-tagline@2x.png","width":428,"height":88,"caption":"Solopress"},"image":{"@id":"https:\/\/www.solopress.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Solopress","https:\/\/x.com\/solopress","https:\/\/instagram.com\/solopress\/","https:\/\/www.linkedin.com\/company\/solopress","https:\/\/uk.pinterest.com\/solopress\/","https:\/\/www.youtube.com\/user\/solopress"]},{"@type":"Person","@id":"https:\/\/www.solopress.com\/blog\/#\/schema\/person\/0937555a256c22f94400f4b7e2329c09","name":"Danny Powell","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/61a91dfef0f2540955232e281a9d8dd099c01492bda6e2638fa05db47a9665eb?s=96&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/61a91dfef0f2540955232e281a9d8dd099c01492bda6e2638fa05db47a9665eb?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/61a91dfef0f2540955232e281a9d8dd099c01492bda6e2638fa05db47a9665eb?s=96&r=g","caption":"Danny Powell"},"description":"Con m\u00e1s de dos d\u00e9cadas de experiencia en marketing, Danny Powell es redactor jefe de Solopress, una de las principales imprentas en l\u00ednea del Reino Unido. Tras haber trabajado en los departamentos de compras, agencias y ventas del sector de la impresi\u00f3n, aporta una perspectiva muy completa a sus escritos sobre impresi\u00f3n, dise\u00f1o y sostenibilidad.","url":"https:\/\/www.solopress.com\/blog\/es\/author\/danny-powell\/"}]}},"jetpack_featured_media_url":"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2025\/07\/Customer-Engagement-Blog-Header.png","_links":{"self":[{"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/posts\/75625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/users\/134"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/comments?post=75625"}],"version-history":[{"count":5,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/posts\/75625\/revisions"}],"predecessor-version":[{"id":75635,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/posts\/75625\/revisions\/75635"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/media\/75628"}],"wp:attachment":[{"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/media?parent=75625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/categories?post=75625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solopress.com\/blog\/es\/wp-json\/wp\/v2\/tags?post=75625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}