{"id":71425,"date":"2021-09-06T14:32:50","date_gmt":"2021-09-06T13:32:50","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=71425"},"modified":"2021-09-06T15:35:59","modified_gmt":"2021-09-06T14:35:59","slug":"vi-presentiamo-sally-il-chatbot-di-solopress","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/it\/solopress-news\/meet-sally-the-solopress-chatbot\/","title":{"rendered":"Ecco Sally, il chatbot di Solopress"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span data-contrast=\"auto\">Vorremmo cogliere l'occasione per presentarvi il nuovo membro del team Solopress: Sally il Chatbot. Sally \u00e8 stata messa online per darvi supporto quando avete bisogno di contattarci per i vostri ordini.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In caso di richiesta di informazioni sul vostro lavoro, Sally sar\u00e0 pronta e in attesa 24 ore su 24 per fornirvi un preventivo, seguire il vostro ordine, modificare il vostro indirizzo, cambiare le date di consegna, aggiornare le opzioni di corriere e altro ancora.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Dite \"Ciao!\" a Sally<\/span><\/h2>\n<p><span data-contrast=\"auto\">Per avviare una chat testuale con Sally, basta cliccare sull'icona Live Chat in basso a destra della pagina di Solopress.com.<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71603 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\" alt=\"\" width=\"263\" height=\"263\" \/><\/a>Per quanto Sally sia entusiasta, conosce i suoi limiti. Non appena si rende conto che la vostra richiesta ha bisogno di un tocco umano, vi metter\u00e0 subito in contatto con una persona reale. Se si tratta di una richiesta in orario d'ufficio, vi baster\u00e0 un clic per parlare con un membro del nostro team vivo e vegeto.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A differenza dei nostri colleghi umani, Sally \u00e8 in grado di parlare con molti di voi contemporaneamente, riducendo le code e accelerando i tempi di risposta.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Anche al di fuori dell'orario di ufficio, Sally \u00e8 sempre qui ad aspettarvi per salutarvi, controllare i vostri ordini e fare delle modifiche ai vostri lavori.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Come pu\u00f2 aiutarti Sally?<\/span><\/h2>\n<p>Sally \u00e8 ben attrezzata per rispondere a molte delle nostre richieste pi\u00f9 frequenti tramite la funzione Live Chat.<\/p>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71600 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\" alt=\"\" width=\"388\" height=\"388\" \/><\/a>Attualmente \u00e8 in grado di aiutarvi:<\/p>\n<ul>\n<li>Controllare, o mettere in pausa, l'avanzamento del lavoro.<\/li>\n<\/ul>\n<ul>\n<li><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">Rastrellare e gestire le consegne\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li>Modificare gli orari di consegna e gli indirizzi<\/li>\n<\/ul>\n<ul>\n<li>Accedere alle fatture in qualsiasi momento<\/li>\n<\/ul>\n<ul>\n<li>Ottenere preventivi per i nostri prodotti pi\u00f9 popolari<\/li>\n<\/ul>\n<ul>\n<li>Rimanete informati sullo stato di avanzamento dei vostri ordini 24 ore su 24, 7 giorni su 7.<\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Terremo d'occhio come se la cava Sally e speriamo di assegnarle altri compiti in futuro.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Top of the Bots<\/span><\/h2>\n<p><span data-contrast=\"auto\">Per i clienti, significa che siamo in grado di interagire con voi e di determinare i vostri desideri all'istante. Questo ci aiuta a garantire che siate sempre guidati direttamente verso la soluzione pi\u00f9 rapida. Potrebbe trattarsi di qualcosa che Sally \u00e8 in grado di risolvere con voi. In alternativa, potrebbe decidere che \u00e8 meglio rivolgersi a un consulente del servizio clienti o a un membro del nostro team di progettazione dedicato.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71602 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\" alt=\"\" width=\"262\" height=\"262\" \/><\/a>Sappiamo che non tutti amano i bot e che molti hanno avuto esperienze frustranti in passato. Abbiamo lavorato duramente per far s\u00ec che Sally sia un'assistente semplice e sempre piacevole da gestire.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00c8 importante sottolineare che Sally non \u00e8 un'intelligenza artificiale. Non \u00e8 qui per apprendere le vostre abitudini o per ipotizzare i vostri desideri. Di certo non finger\u00e0 mai di essere una persona reale. Se si preferisce un essere umano, il nostro team di fiducia sar\u00e0 sempre a disposizione per prestare un orecchio organico 100%.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Il nostro amico elettrico<\/span><\/h2>\n<p><span data-contrast=\"auto\">Detto questo, pensiamo che sia giunto il momento di abbracciare i nostri amici robot, e siamo particolarmente orgogliosi e affezionati a Sally, il chatbot di Solopress.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ci piacerebbe ricevere i vostri commenti su come si sta comportando, quindi se avete commenti sulle vostre esperienze con Sally, fatecelo sapere a\u00a0<\/span><a href=\"mailto:customerservices@solopress.com\"><span data-contrast=\"none\">customerservices@solopress.com<\/span><\/a><span data-contrast=\"auto\">. Non mancheremo di parlarne alla prossima valutazione del collega!<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019d like to take this\u00a0opportunity to introduce to you the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need to contact us\u00a0about\u00a0your orders.\u00a0 Whenever you have an enquiry about your job, Sally will be ready and waiting 24 hours a day to give you a quote, track your [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":71601,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[551],"tags":[],"class_list":{"0":"post-71425","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-solopress-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet Sally, the Solopress Chatbot | Solopress UK<\/title>\n<meta name=\"description\" content=\"Meet the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need it, 24 hours a day.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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