{"id":71425,"date":"2021-09-06T14:32:50","date_gmt":"2021-09-06T13:32:50","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=71425"},"modified":"2021-09-06T15:35:59","modified_gmt":"2021-09-06T14:35:59","slug":"faceti-cunostinta-cu-sally-chatbotul-solopress","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/ro\/solopress-news\/meet-sally-the-solopress-chatbot\/","title":{"rendered":"Face\u021bi cuno\u0219tin\u021b\u0103 cu Sally, Solopress Chatbot"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p><span data-contrast=\"auto\">Am dori s\u0103 profit\u0103m de aceast\u0103 ocazie pentru a vi-l prezenta pe cel mai nou membru al echipei Solopress: Sally, Chatbotul. Sally a fost adus online pentru a v\u0103 oferi sprijin atunci c\u00e2nd ave\u021bi nevoie s\u0103 ne contacta\u021bi \u00een leg\u0103tur\u0103 cu comenzile dumneavoastr\u0103.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ori de c\u00e2te ori ave\u021bi o \u00eentrebare despre sarcina dumneavoastr\u0103, Sally va fi gata \u0219i v\u0103 va a\u0219tepta 24 de ore pe zi pentru a v\u0103 oferi o ofert\u0103, pentru a v\u0103 urm\u0103ri comanda, pentru a v\u0103 modifica adresa, pentru a schimba datele de livrare, pentru a v\u0103 \u00eembun\u0103t\u0103\u021bi op\u021biunile de curierat \u0219i multe altele.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Spune-i \"Bun\u0103!\" lui Sally<\/span><\/h2>\n<p><span data-contrast=\"auto\">Pentru a \u00eencepe o discu\u021bie prin SMS cu Sally, tot ce trebuie s\u0103 face\u021bi este s\u0103 face\u021bi clic pe pictograma Live Chat din partea dreapt\u0103 jos a paginii de pe Solopress.com.<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71603 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-03.jpg\" alt=\"\" width=\"263\" height=\"263\" \/><\/a>Oric\u00e2t de entuziast\u0103 ar fi Sally, ea \u00ee\u0219i cunoa\u0219te limitele. De \u00eendat\u0103 ce \u00ee\u0219i d\u0103 seama c\u0103 cererea dumneavoastr\u0103 are nevoie de o abordare uman\u0103, v\u0103 va pune \u00een leg\u0103tur\u0103 direct\u0103 cu o persoan\u0103 real\u0103. Dac\u0103 este \u00een timpul orelor de program, ve\u021bi fi doar la un click sau dou\u0103 de a vorbi cu unul dintre membrii echipei noastre, care tr\u0103iesc \u0219i respir\u0103.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Spre deosebire de colegii no\u0219tri umani, Sally este capabil\u0103 s\u0103 vorbeasc\u0103 cu mai mul\u021bi dintre voi \u00een acela\u0219i timp, reduc\u00e2nd cozile de a\u0219teptare \u0219i acceler\u00e2nd timpul de r\u0103spuns.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Chiar \u0219i \u00een afara orelor de program, Sally este mereu aici, a\u0219tept\u00e2nd s\u0103 v\u0103 \u00eent\u00e2mpine, s\u0103 v\u0103 verifice comenzile \u0219i s\u0103 v\u0103 modifice lucr\u0103rile.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Cum te poate ajuta Sally?<\/span><\/h2>\n<p>Sally este bine echipat\u0103 pentru a r\u0103spunde la multe dintre cele mai frecvente \u00eentreb\u0103ri primite prin intermediul func\u021biei Live Chat.<\/p>\n<p><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71600 alignleft\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-02.jpg\" alt=\"\" width=\"388\" height=\"388\" \/><\/a>\u00cen prezent, ea este capabil\u0103 s\u0103 v\u0103 ajute:<\/p>\n<ul>\n<li>Verifica\u021bi sau \u00eentrerupe\u021bi progresul lucr\u0103rii dvs.<\/li>\n<\/ul>\n<ul>\n<li><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">raft \u0219i gestionarea livr\u0103rilor dvs.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li>Modificarea timpilor de livrare \u0219i a adreselor<\/li>\n<\/ul>\n<ul>\n<li>Accesa\u021bi facturile dumneavoastr\u0103 oric\u00e2nd<\/li>\n<\/ul>\n<ul>\n<li>Ob\u021bine\u021bi oferte pentru cele mai populare produse ale noastre<\/li>\n<\/ul>\n<ul>\n<li>R\u0103m\u00e2ne\u021bi informat cu privire la evolu\u021bia comenzilor dvs. 24\/7<\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Vom urm\u0103ri cum se descurc\u0103 Sally \u0219i sper\u0103m s\u0103 \u00eei atribuim mai multe sarcini \u00een viitor.<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Topul Boto\u0219anilor<\/span><\/h2>\n<p><span data-contrast=\"auto\">Pentru clien\u021bi, aceasta \u00eenseamn\u0103 c\u0103 putem intra \u00een contact cu dumneavoastr\u0103 \u0219i v\u0103 putem determina instantaneu dorin\u021bele. Acest lucru ne ajut\u0103 s\u0103 ne asigur\u0103m c\u0103 sunte\u021bi \u00eentotdeauna \u00eendruma\u021bi direct c\u0103tre cea mai rapid\u0103 solu\u021bie. S-ar putea fi ceva ce Sally poate rezolva ea \u00eens\u0103\u0219i cu dumneavoastr\u0103. Alternativ, Sally poate decide c\u0103 este mai bine s\u0103 vorbi\u021bi cu un consilier de servicii pentru clien\u021bi sau cu un membru al echipei noastre dedicate de designeri.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-71602 alignright\" src=\"https:\/\/www.solopress.com\/blog\/wp-content\/uploads\/2021\/09\/Blog-chatbot-04.jpg\" alt=\"\" width=\"262\" height=\"262\" \/><\/a>\u0218tim c\u0103 nu toat\u0103 lumea iube\u0219te un robot \u0219i \u00een\u021belegem c\u0103 mul\u021bi oameni au avut experien\u021be frustrante \u00een trecut. Am muncit din greu pentru a ne asigura c\u0103 Sally este un asistent simplu, cu care este \u00eentotdeauna o pl\u0103cere s\u0103 lucrezi.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Este important s\u0103 subliniem c\u0103 Sally nu este o inteligen\u021b\u0103 artificial\u0103. Ea nu este aici pentru a v\u0103 \u00eenv\u0103\u021ba obiceiurile sau pentru a v\u0103 ghici dorin\u021bele. Cu siguran\u021b\u0103 nu va pretinde niciodat\u0103 c\u0103 este o persoan\u0103 real\u0103. Dac\u0103 prefera\u021bi un om, echipa noastr\u0103 de \u00eencredere va fi \u00eentotdeauna la \u00eendem\u00e2n\u0103 pentru a v\u0103 acorda o ureche organic\u0103 100%.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span data-ccp-props=\"{}\">Prietenul nostru electric<\/span><\/h2>\n<p><span data-contrast=\"auto\">Acestea fiind spuse, credem c\u0103 este timpul s\u0103 ne \u00eembr\u0103\u021bi\u0219\u0103m prietenii robo\u021bi, iar noi suntem deosebit de m\u00e2ndri \u0219i de pasiona\u021bi de Sally, Solopress Chatbot.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ne-ar pl\u0103cea s\u0103 primim feedback-ul t\u0103u despre cum se descurc\u0103, a\u0219a c\u0103, dac\u0103 ai vreun comentariu despre experien\u021bele tale cu Sally, anun\u021b\u0103-ne la adresa\u00a0<\/span><a href=\"mailto:customerservices@solopress.com\"><span data-contrast=\"none\">customerservices@solopress.com<\/span><\/a><span data-contrast=\"auto\">. Vom avea grij\u0103 s\u0103 le aducem \u00een discu\u021bie la urm\u0103toarea evaluare a colegului ei!<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We\u2019d like to take this\u00a0opportunity to introduce to you the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need to contact us\u00a0about\u00a0your orders.\u00a0 Whenever you have an enquiry about your job, Sally will be ready and waiting 24 hours a day to give you a quote, track your [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":71601,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[551],"tags":[],"class_list":{"0":"post-71425","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-solopress-news"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Meet Sally, the Solopress Chatbot | Solopress UK<\/title>\n<meta name=\"description\" content=\"Meet the newest member of the\u00a0Solopress\u00a0Team: Sally the\u00a0Chatbot.\u00a0Sally\u2019s been brought online to give you support when you need it, 24 hours a day.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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