{"id":75689,"date":"2025-09-13T08:16:27","date_gmt":"2025-09-13T07:16:27","guid":{"rendered":"https:\/\/www.solopress.com\/blog\/?p=75689"},"modified":"2025-10-13T09:00:50","modified_gmt":"2025-10-13T08:00:50","slug":"customer-stories-building-support-for-send-friends","status":"publish","type":"post","link":"https:\/\/www.solopress.com\/blog\/customer-stories\/customer-stories-building-support-for-send-friends\/","title":{"rendered":"Customer Stories: building support for SEND Friends"},"content":{"rendered":"
<\/div>

When you\u2019re building something from the ground up with no big budget or backing, every detail counts. For Leanne Thompson, founder of SEND Friends<\/a>, even one well-designed roller banner has become a conversation starter, drawing people in to hear about a growing project rooted in lived experience, empathy and practical support.<\/span><\/p>\n

SEND Friends is a community interest initiative based in Grimsby, providing peer support for families of children with Special Educational Needs and Disabilities (SEND). But it began with a much simpler idea: a children\u2019s book.<\/span><\/p>\n

Stories that speak to real experiences<\/b><\/h3>\n

\"\"<\/a><\/p>\n

Leanne originally created SEND Friends as a series of children\u2019s books<\/a>. The light-hearted rhyming stories present neurodivergent characters in ways that encourage adults to rethink their expectations and adjust environments, rather than seeing the child as the problem.<\/span><\/p>\n

\u201cI wrote the books in the hope that my children and others like them would see themselves represented in a positive light,\u201d Leanne explains. \u201cI wanted them to be able to identify with the characters, feel validated and perhaps even empowered to advocate for themselves.\u201d<\/span><\/p>\n

The books began to generate a small amount of income through royalties, and Leanne saw the potential to do more. Drawing on her own family\u2019s experience as well as her professional background in SEND-related support, she expanded SEND Friends into a peer support service for families feeling overwhelmed or left behind by the system.<\/span><\/p>\n

\u201cThere\u2019s a huge gap in support for neurodivergent families,\u201d she says. \u201cAssessment waiting times are long, services vary from one area to another, and even when you\u2019re on a waiting list, support can be patchy. If you\u2019re new to the world of SEND, it can be completely overwhelming. I\u2019m trying to offer the kind of support I needed but couldn\u2019t always find.\u201d<\/span><\/p>\n

Print that pulls people in<\/b><\/h3>\n

\"SEND<\/a><\/p>\n

To get the word out, Leanne knew she needed something visual. Working with limited funds reinvested from her book royalties, she turned to Solopress for a single roller banner.<\/span><\/p>\n

\u201cI wanted to get my brand out there and start building recognition. I was hoping it would draw people in for a conversation and that\u2019s exactly what it\u2019s done,\u201d she says.<\/span><\/p>\n

The banner was designed by Leanne herself and printed with her own artwork and branding.<\/span><\/p>\n

\u201cI was so impressed with how straightforward the online ordering was. I already had a design, so it was great to be able to upload it directly. The proofing process was really clear and the banner arrived so quickly that I could take it to my first event.\u201d<\/span><\/p>\n

The response has been encouraging and it\u2019s only the beginning.<\/span><\/p>\n

One banner, big ambitions<\/b><\/h3>\n

While the roller banner has helped get the ball rolling, Leanne has bigger plans for the future.<\/span><\/p>\n

\u201cI\u2019ve used Solopress before in a previous role, so I know how well the products are made. As soon as I can, I want to build a full event setup. Leaflets, flyers, promotional giveaways like pens or sweets that help people remember who you are. Eventually I\u2019d love a full exhibition stand where I can proudly display the books that started it all and advertise the events I\u2019m planning. That will be my \u2018I did that\u2019 moment.\u201d<\/span><\/p>\n

In the short term, SEND Friends is offering both online and face-to-face support with no or low cost to participants. Leanne is also connecting with local organisations to expand her reach and build lasting partnerships.<\/span><\/p>\n

\u201cThe dream is to have a permanent space. A hub for neurodivergent families. A place where people can feel safe, learn to understand and like themselves, and find practical guidance and a sense of belonging. Autism, ADHD, OCD, ARFID, Tourette\u2019s and more. Everything under one supportive roof. Maybe one day. But for now, the banner is helping open those first conversations.\u201d<\/span><\/p>\n

Start your own story with Solopress<\/b><\/h3>\n

If you’re launching a service, promoting your message or just getting your name out there, Roller Banners are an affordable, portable and attention-grabbing solution. Solopress offers a wide range of banner options<\/a>, including budget-friendly designs, premium stands and eco-friendly alternatives.<\/span><\/p>\n

Explore the full range and find the right fit for your project at solopress.com<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

When you\u2019re building something from the ground up with no big budget or backing, every detail counts. For Leanne Thompson, founder of SEND Friends, even one well-designed roller banner has become a conversation starter, drawing people in to hear about a growing project rooted in lived experience, empathy and practical support. SEND Friends is a […]<\/p>\n","protected":false},"author":134,"featured_media":75752,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[557,544],"tags":[],"class_list":{"0":"post-75689","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-customer-stories","8":"category-print-inspiration"},"acf":[],"yoast_head":"\nCustomer Stories: Building Support For SEND Friends - Solopress<\/title>\n<meta name=\"description\" content=\"Learn how SEND Friends uses print to build awareness and support families navigating the world of special educational needs and disabilities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.solopress.com\/blog\/customer-stories\/customer-stories-building-support-for-send-friends\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Stories: Building Support For SEND Friends - 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