Coronavirus Information


 

The protection of our staff is our number one priority. To limit the risk of contamination our customer service opening times have changed to 9am - 5pm, Monday - Friday until further notice. This has allowed us to introduce a new rota system to prevent external cross-contamination and bring in new hygiene measures.

Our production and deliveries are running as usual, and we are fully stocked to provide your business with the support it needs in this tough time.

We have created a Coronavirus Essentials range to order essential print products all in one place. This page includes some new products and also some of our traditional print products too. 

Face Shields & Visors
- Washable Face Masks
- Countertop Sneeze Guards
- Hand Sanitiser Stations
- Social Distancing Floor Stickers
- Social Distancing Floor Tape
- Back To Business Bundles
- Clear Protective Roller Banners
- Social Distancing Hi-Vis Vests
- Window Stickers
- Flyers & Leaflets
- Postcards
- Posters
- Roller Banners
- Signage Boards
- Stickers & Labels

Our current situation

We’ll collect key information regarding where Solopress stands amid the current concerns around Coronavirus. This page will be updated in real time, so please check back for up-to-date news, our current actions and the back up plans we have in place.

Here are the current government guidelines: Coronavirus (COVID-19): what you need to do

With regards to our own situation here at Solopress:

  • We're grateful to report that we’ve experienced NO CONFIRMED CASES OF CORONAVIRUS among our workforce.
  • Recent events have had NO IMPACT on our capacity to deliver print.
  • We’re well-stocked with all the materials we need to fulfil customer orders.
  • We're suspending customer service support this Saturday to allow for a further deep clean of the offices, though all other areas of the business will continue as normal.
  • Pre 10:30am deliveries have been suspended, but production and standard delivery times are all running as normal and we are fully stocked in order to provide you with the support your business needs in this difficult time.
  • We're also asking our customers not to visit our main office reception at this time, in order to further cut the risk of any spread of infection and in line with government guidelines. This does not affect print order collections at our depot.

Our current measures

We’re doing everything in our power to abide by advice from the government and the World Health Organisation.

These measures include:

  • Implementing a heightened cleaning regime across all our sites in addition to our customary high standards of hygiene.
  • Cancelling non-essential meetings and travel in favour of remote solutions.
  • Minimising contact between colleagues at the four separate sites that make up our UK operation.
  • Placing posters and hand sanitation stations around the business.
  • Distributing tissues, hand sanitiser and disinfectant wipes among colleagues.

Our contingency planning

Solopress is part of a larger print group with facilities in Denmark, Poland and Germany. Should the situation directly affect our UK operation, production can be shifted within the group to make sure orders are fulfilled.

 

Timeline Updates

31st July 2020

  • ZERO disruption to our ability to continue delivering great products
  • New product launches: Snap Frames.

17th July 2020

  • ZERO disruption to our ability to continue delivering great products
  • New product launches: Partition Screens.

10th July 2020

3rd July 2020

25th June 2020

25th June 2020

23rd June 2020

19th June 2020

12th June 2020

10th June 2020

8th June 2020

29th May 2020

15th May 2020

  • ZERO disruption to our ability to continue delivering great products
  • New product launch: CE Marked Face Shields

8th May 2020

30th April 2020

23rd April 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • New product launch, Hand Sanitiser Stations
  • Sneeze guards and face sheilds donated to the staff of a high street pharmacy chain

21st April 2020

16th April 2020

14th April 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Our manufacturing team designed and developed Protective Face Visors and we have donated the first batch off the production line to our local hospital in Southend

9th April 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Production and deliveries remain unaffected

7th April 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Production and deliveries remain unaffected
  • A further 11 iPads lent to local hospitals for use by Coronavirus patients to talk to their relatives, bringing the total to 40

2th April 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Though where possible our colleagues are working from home, we continue to offer support across all our usual channels. 
  • Production and delivery times will continue as normal

30th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • 29 Solopress iPads leant to our local hospitals for use by Coronavirus patients to talk to their relatives

23rd March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Due to government guidelines most office staff are now working from home where possible
  • As we are an essential service for communication (printing Coronavirus information for hospitals, businesses and volunteer groups) we remain open and fully operational

20th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • To limit contamination, customer service teams are operating 9am – 5pm Monday to Friday with a new rota system, this is done to prevent potential cross contamination
  • Production and delivery times are not affected

19th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • We have moved our 6pm cut off times to 5pm to allow greater support with customer service departments. Delivery days are not affected

18th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Following government guidelines, we have started the process of moving roles to work from home whilst still being able to give great customer service and orders still being delivered

17th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Pre 10:30am Deliveries are suspended due to courier delivery restrictions, however we are still able to meet Pre Noon Deliveries

11th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Employees are encouraged to avoid travelling to other sites unless absolutely necessary
  • Every employee is given antibacterial wipes to clean desks and hardware when needed

10th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Should the outbreak become more prevalent we are trialling our sales teams with working from home

9th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • We have purchased body temperature monitors and colleagues are advised if feeling unwell to report to a first aider immediately and if found to have a temperature above 37.5 will be sent home and advised to seek medical advice

6th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Food deliveries have been banned until further notice to help stop any outside infections to make their way inside
  • Door handles are being disinfected every hour and extra hand sanitisers have been place by each door

5th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Further cleaning processes brought in with around the clock maintenance
  • No physical contact permitted with Colleagues, Customers or Delivery drivers (e.g. shaking hands)
  • Avoid all business meetings unless crucial to the business

4th March 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • Any employees with existing health conditions have been set up to work from home to ensure they are protected

26th February 2020

  • ZERO confirmed cases of Coronavirus at Solopress
  • We will be providing additional hand sanitiser machines around all sites
  • Our facilities team will also be working hard to keep all surfaces as clean as reasonably practical by introducing additional cleaning processes