As standard our couriers send a delivery estimated time of arrival on all mainland UK orders. For the majority of our deliveries we use Fedex who will provide a useful 1 hour timeslot in which your order will be delivered on the day. You can choose to have this message sent by e-mail and direct to your mobile phone via text message by simply adding in your mobile phone number when choosing your address.

We also use Magnum Logistics for all of our pallet based larger orders (usually 13 boxes or more), but unfortunately we cannot offer 1 hour timeslots for orders fulfilled by Magnum Logistics.

Track Your Order

If you have placed an order with us and have your order reference and postcode to hand you can view the status of your delivery on our couriers websites, which you can access by completing your tracking details below.

Please choose the courier your order has been assigned to I don't know?

Which courier will delivery my order?

When the items have been dispatched you will receive an email with the details of which courier will be delivering your order along with the required details to track your order. If your courier is FedEx and you entered your mobile phone number during the checkout you will also get a text message with these details.

If you believe your order has been dispatched and haven't received any communications stating this please contact our customer service team for assistance

OK

Please enter your FedEx tracking number

Please enter your Palletways tracking ID

Please enter your parcel number or consignment code

It looks like you have entered a Solopress order number, the value that must be entered is a reference number sent directly from the courier.

*Note: See FedEx Service Alerts to see if your delivery could be delayed

*Note: Magnum Logistics delivery drivers will only deliver your ordered goods curb-side.

Track your order with FedEx

Download the FedEx app