We accept a variety of different formats such as PDF, EPS, TIFF, JPEG, GIF and PNG.
If you are sending us artwork with a mix of graphics and photography, please provide us with a print ready PDF. If you are sending any Photography, please ensure it is as high resolution as possible.
If you are sending over an EPS, please ensure that all the fonts are outlined.
Do you accept Microsoft Word files?
Unfortunately Microsoft Word is not a print ready format, whilst it is fine for printing on a desktop printer, text and images can often appear very different when opened on other computers.
More modern versions of Microsoft Word can save files as PDF, a far more consistent file type. In order to do this, click file and then save as PDF. If there is no option on your particular version, there is an online tool that will convert your Word file for free zamzar.com. Please be sure to check the converted file thoroughly as elements of your design may move or change.
What is the maximum file size for uploading my artwork?
Our maximum size upload is 100MB.
If you need any help, please speak with one of our Live Chat team or call 01702 460047.
My file is over 100MB how can I send it to you?
We would recommend WeTransfer as it is free to use and you can send files up to 2GB. All you need to do is enter the email address you need to send the artwork (if you have not been provided with an email address, please send to [email protected]), provide your address, select your file, add a message (if you are sending artwork for a web order, quote the order reference in the message) and press transfer.
What are Trim, Bleeds and Safe Margins?
The Trim lines help indicate where the product is cut down to the desired size and refers to the end of the paper or finished size of a product.
The Bleed is the area to be trimmed and ensures that no unprinted edges occur in the final trimmed document.
The Safe Margin is the area between the text and graphics that are not meant to be trimmed.
I have ordered Spot UV, how do I let you know where to apply it?
We recommend using a program like Adobe Illustrator, creating a new layer called 'Spot UV' and indicating where you’d like it, using 100% Magenta to highlight the area.
Click here 
to see an example.
Do you have any templates to use as a guide when designing?
We have a range of Photoshop, Illustrator and InDesign templates that can be found here.
Do you print in RGB or CMYK?
We print in CMYK. When providing artwork, the colour needs to be set as CMYK not RGB (RGB artwork will be converted to CMYK, as this could affect your colours).
What are the CMYK values for your Triple Layer Colours?
Please click here to download our Triple Layer guide.
- Black – ( C67 | M64 | Y67 | K67 )
- Baby Pink – ( C0 | M255 | Y8 | K0 )
- Cerise Pink – ( C0 | M60 | Y2 | K07 )
- Canary Yellow – ( C4 | M5 | Y84 | K0 )
- Sunflower Yellow – ( C0 | M17 | Y85 | K0 )
- Sunset Orange – ( C0 | M71 | Y86 | K0 )
- Pillar Box Red – ( C0 | M83 | Y54 | K0 )
- Lime Green – ( C40 | M0 | Y81 | K0 )
- Holly Green – ( C100 | M0 | Y82 | K0 )
- Pacific Blue – ( C81 | M3 | Y5 | K0 )
- Deep Blue – ( C81 | M12 | Y1 | K0 )
- Deep Lavender – ( C42 | M40 | Y0 | K0 )
