Need help?

Solopress colour bar

Here you'll find quick answers to the most common questions about our services, payment and billing, file requirements, shipping options, and more. Whether you're placing your first order or are a returning customer, this guide will help you get the most out of our services.

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Payment and Billing

What methods of payment do you accept?

We accept most major debit and credit cards:

  • AMEX
  • Maestro
  • MasterCard
  • Solo
  • VISA

We also accept PayPal. Please see our Payments page for more information.

Do you offer credit accounts?

Credit accounts can be organised by special arrangement. Please email us at [email protected] to discuss opening a credit account.

Can I apply credit I have on my online website order?

Credit account customers are able to to spend up to credit limit by using the 'payment on account' option at checkout.

Please email us at [email protected] if you need to discuss opening a credit account.

Are there any charges for using a credit card?

There are no charges when using a credit card.

Do you store any credit card information?

No, we do not store any credit or debit card details on our servers or databases.

How can I apply a discount code?

To apply a discount code, complete your order as usual, and at checkout you'll have the opportunity to enter your code in the Discount Code field. Once you press Apply Code, the discount will be subtracted from the Total Price.

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If you would like to talk at a time more convenient, email us and we’ll get back to you

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Give us a Call

If you would like to talk to someone straight away, call us on the number below

01702 460 047